How to troubleshoot NETGEAR genie when it continues to appear after installing a NETGEAR extender

Steps for troubleshooting NETGEAR genie

There are chances that you encounter with Netgear genie every time you try to browse any website. This may be preferable because of the fact that Netgear range extender is not configured properly or Netgear range extender gets disconnected from the router’s WiFi network.

For troubleshooting issue encountered due to the appearance of genie again and again while accessing the internet, all you have to do is follow the given steps:

  1. Firstly, reboot your network router and Netgear range extender.
  2. Now connect your Netgear range extender to WiFi network.
  3. You have to again go for Netgear extender setup wizard with the help of web browser. Here you have to follow the same steps which you have followed while installing the Netgear extender.
  4. In case of the issue does not get resolved yet, then you have to reset extender to default factory setting.
  5. Delete web browser’s cache and recent history.
  6. Now connect your WiFi device to WiFi network of Netgear extender.
  7. Now configure your Netgear range extender using a web browser.
    While going for extender setup you should have to place Netgear extender at a place where a network router’s signal is reachable. Preferably they should have to be placed in the same room.
  8. When Netgear range extender is installed, close Netgear Genie. Now again try to open any website on the web browser to check whether the problem still persists.


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